WEBUY Referral Code: 4QXBM9 (Referral Promotion)

About WEBUY

By purchasing in bulk, we go direct to the source and negotiate for better prices. We only order what you order, with low wastage. Cost savings are then passed on to you!

WEBUY is a social e-commerce platform focusing on group buys, helping users to buy in bulk to get discounts and good deals!

In 2022, Webuy has also started to venture into selling travel packages and has established a physical presence in People’s Park Centre.

How do I use WEBUY?

Steps:

• Join a group: First, search and join a group near your location.
• Purchase: You may then browse and place orders for your desired products under that group.
• Self-collect / Delivery: Collect your orders from the hosts/marts/stores when the products arrive or opt for delivery! Delivery may be free depending on order value.

What can I buy on WEBUY?

Groupbuy

The list is constantly expanding but categories include:

• Beauty: brands include Estee Lauder, Kiehl’s, Lancome, L’Occitane, SK-II…
• Digital Products
• Drinks
• Food: brands include The Soup Spoon, Tung Lok Food…
• Fruits: Durians
• Meat
• Seafood
• Vegetables

Travel packages

In 2022, Webuy has also started to venture into selling travel packages and has established a physical presence in People’s Park Centre.

Check out the address and opening hours here.

Reasons to buy on WEBUY

• Unique items access to unique items not usually found in marts.
• After-sales commitments:
  • Out of stock with no prior notice => Full refund + $3 no min. spend voucher
  • Product damaged >50% => Full refund + reissue product.
  • Product damaged >20% => Full refund.
  • Product damaged <20% -> double the compensation.

    

• Cashback: get 1% cashback off orders when you sign up with my referral code.
• Deals: access deals like daily specials and flash deals and use coupons.

There is a $5 New User Gift coupon and special ‘New User’ deals. Note that you can only choose one ‘New User’ deal item for your first purchase. Add more than one and the shopping cart will revert to the original price.

My experience on groupbuys

Joining a group

After installing the app and before making your first purchase, I would advise you to select a “Group” to join. Usually members would key in their postal code and select a group that is nearest to their location.

Joining a group serves multiple purposes:

• select the location to pick-up your group buy purchases.
• the group leader will assist if there are any issues with your order.

I did not select a group prior to my first couple of purchases as I opted for home delivery rather than collection. When there was a missing item in my second order, I did not know who to look for.

Customer service

Since I did not choose a “Group” as mentioned above, I had no one to reach out to, nor was there any way to get help from the app. I resorted to messaging WEBUY on their Facebook page and thumbs up to WEBUY for the quick response I received.

Delivery Packaging

Till now, I have always ordered enough to qualify for free delivery, so I am not familiar with how the group buy collection process works.

Showcasing the packaging of the products I ordered. Frozen stuff are typically delivered in a styrofoam box and at times accompanied with dry ice as well. Other products are typically in a cardboard box.

I keep one of these boxes in the car for use when I buy frozen stuff from the marts.

(BUG) Language keeps jumping to Chinese

Every now and then, the WeBuy app’s user interface switches from English to Chinese by itself. It is a minor inconvenience for me but it might be quite challenging non-Chinese users to find the settings option to switch back to English.